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If you decide the printer is at fault, that is, the issue is a hardware problem,īe aware - The response centers are overwhelmed - the wait can be frustratingly long. If the 5GHz bandwidth just won't connect, connect to your 2.4GHz network. If the SSID network name is different for each network bandwidth, enter the SSID name of the network you want to use. The printer is capable of connecting to either 2.4GHz or 5GHz.

Make sure the network is broadcasting the bandwidth to which you expect to connect. If the doctor cannot fix it, it may at least tell you what it thinks is going on.Īs a simple example, the printer is not connected to the network if the Blue wireless light is blinking. Print and Scan Doctor - Diagnostics - Printing (Scroll down to see link) HP Diagnostics - HP Support Diagnostic Tools - HP Laptop Computers & Printers There are troubleshooting tips available along with access to the Print and Scan Doctor. It is unfortunate that you cannot find a solution. HP Printers - Mobile Printing Solutions Compatible with HP are welcome. Read this document first - List of printers and supported applications Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app. Mobile Printing – Options, How-to, Help, and Information HP Mobile Printing - Print from Smart phone or Tablet Learn how to connect and use your printer with your device HP Mobile Printing – “Show and Tell” – Step by Step How-to Use Categories and the search window to narrow the search.Ĭategory Printers and All-in-Ones > Networking and WirelessĬategory Printers and All-in-Ones > Install, Setup, Drivers.Read Chapter 7 - Network Setup - starting on Start with learning / checking the network and trying to connect your printer to your network. You may have to read / try more than one thing. Chinese use the HP Smart Mobile application, the printer must be connected to your network.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.